In order to avoid being caught out if you do end up
in a conversation with a doorstep caller, police and
trading standards are offering the following advice:
- If a workman does call at your door, make sure
that the person is who they say they are take a
contact telephone number (not a mobile) and say
you will call back later to confirm if you want
the work done. You can then speak with friends,
family or the police about what the workman was
offering.
- Ask where they advertise, or if they are listed
in the phone book. Also ask for contact details
of previous customers then check that the details
are true and that they are happy with work that
was carried out.
- Don't pay up front regardless of how demanding
they are. Ask for a written quotation on headed
paper and always pay by cheque genuine workmen
will be happy to carry out business in this way.
Always obtain at least three estimates for any
work that you want doing.
- If you need to have work done to your property,
ask neighbours, colleagues, friends and family
for the name of a trader who has done good work
for them before. Otherwise choose a well-known
respected company.
- Under no circumstances, accompany traders or
other callers to building societies or banks in
order to withdraw cash. Do not keep large amounts
of cash in the house. Bogus property repairers
always demand cash and will not accept cheques or
credit cards, which give you an opportunity to
stop the money being taken out of your account.
DS Chapman said: "Ultimately our advice is never
to allow any casual caller do work on your property, be
it roofing, tarmacing driveways or gardening. Our message
is to keep a look out and if you see or suspect bogus
workmen are operating in your area please contact your
local police station. It is important that neighbourhoods
work together to protect elderly and vulnerable home
owners."
Consumers can contact the Trading Standards Doorstep
Hotline to report a trader or obtain advice.
see Contacts Page
(crimelines).
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